Juha Karstunen

Digital Transformation Lead, Finnair

Juha Karstunen is a Digital Transformation Lead at Finnair, responsible for Finnair Operations digital transformation. Juha is also leading Finnair Artificial Intelligence strategy. Having background in operational analytics and efficiency optimisation, Juha has a strong view on data-driven digital development. Running daily airline operations requires quick decision-making in complex environment where real-time data through intelligent solutions plays key role in smooth customer and employee experience